
The department’s floor personnel—Bobbi, Tess, Shaun, Alice, and the stock boy, Luis—received word in that week’s pay envelope, but rumors had been circulating for some time that the store was closing. It was, after all, impossible to ignore how the shelves were not being restocked. “No mas,” Luis would shrug, his palms turned upward, when one of the sales associates asked why a particular item—like those fleece-lined shoe inserts the old ladies liked so much—hadn’t been replenished. “A little shipping problem,” Mr. Beechner, the head buyer, had assured Alice, the oldest among them, when she’d worked up the nerve to ask. “Central’s working on it,” he said, then marched off in a rush. He was always in a rush.
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